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Your questions about telehealth answered

Your questions about telehealth answered

At South Bay Community Services, we’re thankful that social distancing does not mean social isolation. In this digital era, we are able to (virtually) connect with and serve our clients through telehealth services. As we adjust to this new normal during the pandemic, it’s natural for questions to arise. Below, we dive into everything you need to know about telehealth services, so you can continue (or begin!) your journey toward recovery with South Bay.  

What is telehealth?

During this period of quarantine, we are able to use telecommunications and virtual technology to provide our clients with the same high-quality care and services they have received in the past. 

What do I need to use South Bay’s telehealth services? 

All you need is a computer, tablet or phone.

How does it work?

You will be sent a link for the video session. All you have to do is click on it when your session is scheduled to start and dial the call-in number and your personal identification number. If available, you can use the camera and audio on your device.

If you do not have an email address, no worries. Your clinician will provide you with a secure call-in number with …